9th BFSI Smart Tech Summit

BFSI Smart Tech Summit 2019 Edition - Agenda

08:15 am - 09:20 am

Registration & Break Fast

09:20 am - 09:30 am

Welcome Note

Panel Discussion

09:30 am - 10:20 am
Theme: A New Business Model: The Changing Role Of Banking In A More Open Environment - The Move From Sitting In The Middle To Playing A Proactive, Leading Role In The New World
  • How must banks' business models change to better compete with Big Tech
  • Moving from a digital bank to a 'lifestyle platform': Taking the next steps
  • Remaining relevant to the customer: What will really differentiate banking services
  • Assessing the appetite for collaboration with FinTech and Big Tech: What can each side offer
  • The millennial customer, aided by the fast-paced, mobile driven world, has a notoriously short attention span, so how do banks attract and engage with them
  • Community Bank + Core Vendor + FinTech: What it takes to make the partnership work
  • A new frontier in banking - Digibanks & NEO banks
  • Addressing legacy head on vs. creating a parallel virtual bank: The pros and cons
  • How open banking and regulatory landscape led to an open and collaborative transactions in hybrid world

Panel Discussion

10:20 am - 11:10 am
Theme: The Growth And Potential Of API's In Business Banking - How Are API's Set To Revolutionise This Area Of Banking
  • Remaining an important part of the value chain in an open ecosystem. Why should banks look to ensure that APIs are at the core of their proposition
  • How has the integration with FinTechs altered the value chain in banking
  • Championing open APIs and transforming revenue models. How will banks deliver value in an open architecture climate
  • Do banks possess the capabilities required for this new era, if not, what are they lacking
  • Understanding the wider impact of the API economy in financial services. What can banks learn from the Tech Titans who already use APIs to their advantage
  • Developing APIs fit for purpose: Creative, accessible and secure
  • What are the technical challenges that FinTechs face when trying to collaborate across multiple banks and their varying APIs
11.10 am – 11:35 am

Tea / Coffee & Networking Break

Panel Discussion

11:35 am – 12:25 pm
Theme: The Big Debate: The Cultural Dimension To Innovation
  • How to create the culture that leads to a diverse, engaged workforce, that leads to innovation
  • Embodying the characteristics of the entrepreneurs currently defining the future: Embracing challenge and change, diversifying your teams, and questioning the status quo
  • How to foster and retain talent internally and get internal buy-in, and bring in external talent
  • Strategies to develop an empowered, diverse, agile workforce, that can truly meet the customer needs of today and tomorrow

Individual Presentation

12.25 pm - 12.55 pm
Theme: TBA
12.55 pm – 01:45 pm

Lunch & Networking Break

Panel Discussion

01:45 pm – 02:35 pm
Theme: Future Technology Landscape, Extent of Digitization & Challenges in Microfinance Industry in India
  • How can banks survive in a world of automated finance
  • Banking 3.0 – The omnichannel journey
  • Building future ready banks: Embracing digital transformation strategy
  • How CIOs shape digital transformation strategy for the future
  • Building digital trust: Emerging security risks and how to manage them
  • How microfinancing is navigating the fintech revolution
  • Requirements & challenges faced by microfinance institutions: Boosting financial inclusion
  • Economic integration in the 21st century - banking, finance & more. Regional integration key to foster inclusive growth

Panel Discussion

02:35 pm – 03:20 pm
Theme: Future Of Regtech Innovation: Where Are We Now
  • Establishing which areas of regtech are seeing most investment, to ascertain what this tell us about the future of regtech
  • Prioritising your key regulatory challenges to tackle, in order to identify the game changing regtech innovations that are most relevant to you
  • No limits: Strategies to ensure compliance is achieved in a way that's elegant for you and your customer
  • ID verification: How to onboard new customers digitally, and open new channels to existing customers digitally
  • The balance between convenience and security in the context of AML/KYC
  • Regulatory reporting: How to address the challenges in a viable way. If it's not viable to have a single model of regulation and for a solution to cover every model, how can this be addressed in an efficient, sustainable way
  • Is the key to be closer to the regulator and, if so, what are the best ways to navigate that relationship

Panel Discussion

03:20 pm – 04:10 pm
Theme: The Artificial Intelligence Revolution And The Road To Superintelligence. What Will AI Mean For The Future Of Financial Services And The Future Of Work
  • Which artificial intelligence technologies will really change financial services
  • What problems is AI solving, and what does AI look like in practice
  • Harnessing AI for better fraud detection and prevention
  • Using AI for better customer profiling and personalisation of offers and services
  • How to balance the human touch with AI, and create a solution to a problem that exists
  • How artificial intelligence is transforming fintech - A closer look at digital humans and the future of mobility
  • AI-driven channels: More than just chat. Creating a 99% automated customer journey: what does this mean
  • What is the potential for deploying AI as a key part of your risk management strategy? How effective is the technology in credit scoring and other risk management tasks and how quickly can it be implemented
04:10 pm – 04:30 pm

Tea / Coffee & Networking Break

Panel Discussion

04:30 pm – 05:20 pm
Theme: Next Generation Payment Processing Platforms: Open, Responsive And Agile
  • Anticipating the next phase of disruption in payments
  • Generating loyalty through payments: Integrating value-added services into e-payments
  • What are the real barriers to customer adoption: Poor service or personal preference
  • Relying on more than brand loyalty to bolster e-wallet adoption how to stand out from the crowd
  • Upwardly mobile: Plotting a course for the future of mobile-dominated payments
  • Partnering with merchants: Encouraging e-payments and boosting customer retention
  • How the entry of FinTechs and Big Tech impacts competition and margins
  • How new technologies & new competitors will solve payments pain points both online and at point of sale

Panel Discussion

05:20 pm – 06:10 pm
Theme: Reimagining Banking Business Models With Emerging Technologies

Banks have reached a tipping point where they need to shift from an inside-out perspective, to an outside-in approach, where there is an emphasis on serving customer needs in a holistic manner. This change demands a fundamental shift in operational and technological thinking.

  • Technology storm in the financial world: An ongoing stream of disruptive technologies, ranging from AI & ML to augmented & virtual reality to IoT, is making the reimagining of business models possible
  • Evaluating state-of-the-art security technology systems and tools to react to new threat scenarios in a hyper-connected cyber world
  • Next generation banking: What is the next phase of the digital banking revolution
  • Building future ready banks: Embracing digital transformation strategy
  • Technology redefining the role of tech leaders: Trends, opportunities & challenges
  • Future of fintech: Disruption, collaboration & regulation
  • How new players are harnessing new technologies to disrupt the retail , small business & commercial digital lending landscape
  • Navigating security and risk in a changing IT landscape. How to improve the security posture of your organization
06.15 pm – 07.15 pm

BFSI Smart Tech Awards 2019